Currently 99% of our frequent flyers use mobile phones that they carry or keep close to them round the clock. It appears that two thirds of Air France frequent flyers use their mobile phones to surf the internet. A major player in the airline industry in France, Europe and the world, Air France has launched two new services, free of charge, that employ the latest mobile technology:
"Air France Connect", a new exclusive service, is available for all passengers worldwide providing open access without subscription and giving information about changes or irregularities concerning their trip. In practical terms, Air France will inform customers, starting 14 days prior to departure, either by telephone, text message or e-mail of any cancellation, even a delay or change of boarding gate or after take-off of delayed baggage delivery using the cell number and email address provided by customers when the ticket was purchased.
This free-of-charge service is open to everyone and requires no enrolment. Initially it is available in eight languages.
More information on Air France Connect
A mobile internet site and apps allowing passengers to purchase flights and manage their reservations directly on their mobile phones.
At http://mobile.airfrance.com, accessible via all internet-equipped mobile phones, visitors can:
The Air France mobile website is available in English, French, Spanish, Italian, German and Brazilian Portuguese.
In addition to the mobile website, Air France also offers free mobile applications dedicated to iPhone, Android and Blackberry users, with quick and easy access to information from the mobile website.
Air France’s corporate website’s iPhone application is for fans of aviation and everyone interested in Air France. This application, available for free download on the App Store, is bilingual (French-English) and completes the corporate website and its mobile version for smartphones (mobile-corporate.airfrance.com/en).
For more information on Air France's mobile offer
